When I first arrived at the Women’s Clinic, I was terrified! I came in to have my first annual pelvic exam. I’ve had an unfortunate history of sexual trauma and was very nervous about how my mind and body would react to being touched.
PA Crystal Landgraf and her team were utterly amazing. When I walked in, I was greeted very calmly and happily. When I was taken back, the assistant taking my vitals and asking my medical questions was so sweet, gentle, and genuinely caring. She was especially thorough giving me instructions on how to give a urine sample and when I got to the exam room, how to change and what to expect. Everyone was so welcoming, ensuring that I was comfortable every step of the way. They gave me thorough instructions on what was going to be happening and what I should expect at each step.
When the exam started, Crystal was still explaining what she was doing as it was happening. Her and her staff made me laugh several times to help ease the stress and anxiety, even handing me a stress ball to squish. Before I knew it, the exam was over and I was given instructions on how to check out. The girl at the check out counter was also very patient and sweet with my questions and never acted like I was a bother.
I am so relieved that my first exam went this well and I will never go anywhere else. The staff here knows that people are uncomfortable to come into their office and they do everything in their power to educate you and make you comfortable enough to not only get through the exam, but want to come back.
Thank you so much to everyone who was there to take care of me that day. You all have changed my perception about these exams and their importance and I will 100% be coming back each year to check up on my health.